Resources
Support, manuals and maintenance
Everything for your espresso machine and grinder in one place: user manuals, troubleshooting, cleaning, water filters and spare parts.
Can't find your model? Search all models on the spare parts page or ask us.
Choose your model
More models are added all the time. Exploded diagrams for over 400 models are already available on the spare parts page.
Maintenance and cleaning
Five minutes a week, many years with your machine
Coffee oils turn rancid and limescale clogs. With the right routine and the right products, your coffee tastes better and your machine lasts longer.
- Every day
- Purge and wipe the steam wand
- Backflush with water
- Empty the drip tray and knock box
- Every week
- Backflush with cleaning detergent
- Soak portafilters and baskets
- Clean the steam tip
- Every month
- Wash the water tank
- Change the water in the boiler
- Clean the grinder
- Every year
- Replace the group gasket and shower screen
- Lubricate the E61 cam
- Replace the water filter according to capacity
Full cleaning schedule › How to backflush ›
Cleaning your espresso machine
Cleaning your grinder
Brush the burrs clean every week and run grinder cleaning pellets once a month. The pellets remove oils without you having to open the grinder.
Water filtration
Water is 90 % of your espresso
Limescale is the most common cause of expensive repairs. Most manufacturers recommend 2–4 °dH. Measure first, then choose your filter.
Machines with a water tank
Filter attached to the hose in the tank. Removes chlorine and reduces limescale. Replace every 2–3 months.
Plumbed-in connection
For machines with a rotary pump, such as the Rocket Bicocca, R Nine One, R58, Giotto and Mozzafiato R and the Profitec Drive, as well as all commercial machines. BWT Bestmax Premium gives the right hardness and protects against limescale.
Choose the right Bestmax and install it ›
Guides and troubleshooting
