
fam_Espresso machine · Heat exchanger
Profitec Pro 400
Manuals, maintenance, water filters, troubleshooting and spare parts for your machine, all in one place.
- Heating system
- Heat exchanger
- Pump
- Vibration pump
- Boiler
- 1.6 l
- Water tank
- 2.8 l
- Water
- Water tank
- Portafilter
- 58 mm
Maintenance
How to look after your Pro 400
A heat exchanger machine without an E61 group, such as the Profitec Pro 400 or Stone Mine, needs a cooling flush before brewing, regular backflushing if it has a three-way valve and a new group gasket about once a year. Here is the schedule and the products we recommend.
Good to know about the Profitec Pro 400
Profitec specifies about 25 minutes depending on room temperature. ECO mode switches off the heating after 90 minutes without use.
A scaled-up machine may only be descaled by the retailer, as the boiler may need to be dismantled. Keep the water below 4 °dH.
Backflush with a blind basket and group cleaning detergent roughly every 90 to 140 cups.
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Every day
- Purge and wipe the steam wand after every use
- Backflush with water and a blind basket (if the machine has a three-way valve)
- Rinse the portafilter and basket, empty the drip tray
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Every week
- Backflush with Cafetto EVO
- Soak the portafilters and baskets
- Steam tip in milk system cleaner
- Brush the group gasket
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Every month
- Wash the water tank
- Change the water in the boiler
- Soak the shower screen
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Every 6–12 months
- Replace the group gasket and shower screen
- Check the valve seals
- Replace the tank filter (every 2–3 months)
Essential maintenance kit
Cleaning detergent, milk system cleaner, blind basket and brush. Everything you need for daily and weekly cleaning.
Cleaning products
Tools
Wear parts for Profitec Pro 400
Original parts that fit your model. Replace the group gasket and shower screen every 6–12 months. How to replace them
Upgrades
A bottomless portafilter shows you instantly if your coffee is channelling. A spring-loaded tamper, a distribution tool and a precision basket give you more even extraction, shot after shot.
Accessories for your Pro 400
Original accessories and wooden trim made specifically for your machine.
Water and filters
The right water protects your machine
The target is 2–4 °dH, but follow the manual if the manufacturer specifies a different range. Do not use distilled water; the machine needs minerals for the level sensor to work.
Water tank
The Pro 400 runs from a water tank. Use an in-tank filter and replace it every 2–3 months.
Troubleshooting and guides
What do you need help with?
Display and lights
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Manuals and spare parts


