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Profitec Pro 400

fam_Espresso machine · Heat exchanger

Profitec Pro 400

Manuals, maintenance, water filters, troubleshooting and spare parts for your machine, all in one place.

Heating system
Heat exchanger
Pump
Vibration pump
Boiler
1.6 l
Water tank
2.8 l
Water
Water tank
Portafilter
58 mm

Maintenance

How to look after your Pro 400

A heat exchanger machine without an E61 group, such as the Profitec Pro 400 or Stone Mine, needs a cooling flush before brewing, regular backflushing if it has a three-way valve and a new group gasket about once a year. Here is the schedule and the products we recommend.

Good to know about the Profitec Pro 400

Warm-up about 25 minutes

Profitec specifies about 25 minutes depending on room temperature. ECO mode switches off the heating after 90 minutes without use.

Do not descale it yourself

A scaled-up machine may only be descaled by the retailer, as the boiler may need to be dismantled. Keep the water below 4 °dH.

Clean the group every 90–140 cups

Backflush with a blind basket and group cleaning detergent roughly every 90 to 140 cups.

  1. Every day
    • Purge and wipe the steam wand after every use
    • Backflush with water and a blind basket (if the machine has a three-way valve)
    • Rinse the portafilter and basket, empty the drip tray
  2. Every week
    • Backflush with Cafetto EVO
    • Soak the portafilters and baskets
    • Steam tip in milk system cleaner
    • Brush the group gasket
  3. Every month
    • Wash the water tank
    • Change the water in the boiler
    • Soak the shower screen
  4. Every 6–12 months
    • Replace the group gasket and shower screen
    • Check the valve seals
    • Replace the tank filter (every 2–3 months)

Essential maintenance kit

Cleaning detergent, milk system cleaner, blind basket and brush. Everything you need for daily and weekly cleaning.

Cleaning products

Caff Plus 900g
Caff Plus 900g
$20.00In stock
Cafetto MFC Organic Milk Cleaner - 1 L
Milk and steam wand
Cafetto MFC Organic Milk Cleaner - 1 L
$23.00In stock
Milk Frother Cleaner - Blue 1L
Milk and steam wand
Milk Frother Cleaner - Blue 1L
$23.00In stock

Tools

Blind filter for backflush 58mm
Blind filter for backflush 58mm
$8.00In stock
Cleaning brush for group head + 3 brush heads
Cleaning brush for group head + 3 brush heads
$18.00In stock
Microfiber barista cloth set 3-pack
Microfiber barista cloth set 3-pack
$14.00In stock

Wear parts for Profitec Pro 400

Original parts that fit your model. Replace the group gasket and shower screen every 6–12 months. How to replace them

Filter basket 14/16g - Double espresso
Filter basket 14/16g - Double espresso
$14.00In stock
Filter basket 7/8g - Single espresso
Filter basket 7/8g - Single espresso
$11.00In stock

Upgrades

A bottomless portafilter shows you instantly if your coffee is channelling. A spring-loaded tamper, a distribution tool and a precision basket give you more even extraction, shot after shot.

Bottomless Portafilter 58 mm
Bottomless Portafilter 58 mm
$58.00Available to order
Handle set for Profitec
Handle set for Profitec
$145.00In stock
4-hole 1 mm steam nozzle for Profitec
4-hole 1 mm steam nozzle for Profitec
$13.00In stock
Wiedecent spring tamper
Wiedecent spring tamper
$145.00In stock
WDT - Wiedemann Distribution Tool
WDT - Wiedemann Distribution Tool
$48.00In stock
VST Precision filter basket
VST Precision filter basket
$49.00In stock
La Marzocco X-Filter precision basket 58 mm
La Marzocco X-Filter precision basket 58 mm
$26.00In stock

Accessories for your Pro 400

Original accessories and wooden trim made specifically for your machine.

EspressoCover V2 for Profitec models
EspressoCover V2 for Profitec models
$29.00In stock

Water and filters

The right water protects your machine

Limescale is the most common cause of repairs on heat exchanger machines, and they should not normally be descaled with chemicals. Profitec and Stone advise against descaling them yourself and refer you to a workshop. Protect the machine with the right water from the start: measure the hardness and use a filter in the tank.
The target is 2–4 °dH, but follow the manual if the manufacturer specifies a different range. Do not use distilled water; the machine needs minerals for the level sensor to work.
0 °dH2–4 °dH recommended15 °dH

Read our guide to water and descaling ›

Water tank

The Pro 400 runs from a water tank. Use an in-tank filter and replace it every 2–3 months.

Water filter for tank
Water filter for tank
$15.00In stock
Water Quality Meter BWT
Water Quality Meter BWT
$34.00In stock

Troubleshooting and guides

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Manuals and spare parts

Documents and parts

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