Error codes and messages: Rocket and Profitec
Oct 04, 2026
Here we only list codes and messages that appear in the manufacturers’ manuals. Many models have no error codes at all and show their status with a light. If your code is not listed here: check the manual or contact us.
Rocket
Giotto and Mozzafiato FAST
| Display / light | Meaning | What to do |
|---|---|---|
| Magenta flashing | Empty tank | Fill the tank. |
| Green flashing | ECO mode | Lift and lower the brew lever. |
| Empty boiler | Empty boiler | Check that the tank is full or the water tap is open. Switch off and on. |
| A01 / red 2 flashes | The boiler does not heat up in time | Switch off and on. If it persists: service. |
| A02 / red 3 flashes | The boiler level does not fill in time | Contact service. |
| A03 / red 4 flashes | Boiler sensor fault | Reset the parameters as described in the manual. If it persists: service. |
| A04 / red 5 flashes | The group does not heat up in time | Contact service. |
| A05 / red 6 flashes | Group temperature sensor fault | Contact service. |
| A06 / yellow flashing | Brewing has gone on for too long | Lower the brew lever. If it persists: service. |
| A07 | Communication error with the control board | Contact service. |
Appartamento TCA
The same colour system: magenta flashing = empty tank, green flashing = ECO, yellow flashing = brew time exceeded, red with 2 flashes = the boiler does not heat up in time. Switch off and on, and contact service if the alarm comes back.
R58 and R Nine One
The R58 has no error codes in the manual. If the indicator light flashes, the water in the tank is low. On the R Nine One, a flashing green light means a low water level, and the display has a symbol for error messages. If it appears: note the message and contact us.
Profitec
Pro 300
- FIL: filling mode. Place a container under the group and hold the coffee switch up for at least 30 seconds.
- UP: the machine is heating up, boiler below 40 °C.
- FLU: flush the group with the portafilter inserted (about 20 seconds at 230 V).
- rdY / Go: ready to brew.
- CLn: time to clean the group with a blind basket.
- ECo: the machine switches off in ECO mode. Wake it with the coffee switch.
- Orange light off and no temperature: too little water in the tank.
Pro 400
Green light: steady = on. Flashing 2 s on, 1 s off = tank empty or incorrectly fitted. 3 s on, 1 s off = ECO. 1 s on, 1 s off = settings mode.
Drive, Ride and GO
- Fill: filling mode on first start-up. Heating Up: heating.
- Flush / Ready Go (Ride, GO): flush within 60 seconds, then ready.
- Tank symbol flashing: the tank is running low. Tank symbol steady: the tank is empty and the pump stops.
- Standby symbol: ECO is about to kick in. Cleaning and filter reminders are shown with their own symbols.
Pro 800
The display shows the boiler temperature. The manual lists no error codes. ECO switches the machine off after 90 minutes from the factory.
When should you contact service?
- The alarm comes back after you have switched the machine off and on.
- Alarms for sensors, level or communication (Rocket A02, A04, A05, A07).
- The display is completely black or the RCD trips, see Electrical faults.
Can't find the fault? Contact us with the model, serial number and a short description, ideally with a video. We will help you find the right spare part or a service technician.
